SHIBA assists members of the public to understand the Medicare rules and regulations by providing counseling over the telephone or through in-person counseling appointments. SHIBA also conducts a series of Medicare workshops and is available to provide group presentations. SHIBA's purpose is to assist the public in understanding Medicare, Medicare Advantage Plans, Medigap, Medicare prescription drug programs. SHIBA also is available to inform the Public on how Medicare interacts with other insurance, to process complaints, and to screen for limited income assistance programs to help pay Medicare expenses.
NOTICE: Due to concerns related to COVID-19 (coronavirus) and at risk populations, SHIBA is providing services over the phone, by email, and online only. Webinar workshops are available! The SHIBA Medicare Helpline is available Monday - Friday, 8:00am MT - 5:00pm MT. Please give us a call or visit our website https://doi.idaho.gov/shiba/.
Call: Call 1-800-247-4422 to set up a counseling appointment
SHIBA's services are available to those eligible or about to be eligible for Medicare and their caregivers; professionals working with seniors or people with disabilities; and other interested groups.